Course overview

Designing Human-AI Workflows

Learn to design AI-assisted workflows with clear responsibilities, review points, and handoffs. Decide which tasks belong to people, approved AI tools, or existing software, and specify the evidence needed before work proceeds. Practice correcting flawed outputs, responding to interruptions, and scheduling review within available time. Develop a workflow that preserves employee judgment and makes the next action clear.

Coordinating work, review, and decisions

Designed for managers introducing or supervising AI-assisted work, this course uses purchasing and internal communication scenarios to examine task ownership, review, and recovery. Recent research and credible professional guidance inform four brief videos, worked examples, and interactive practice. You’ll inspect source records, repair handoffs, respond to interruptions, and revise schedules when review capacity changes. Explanatory feedback helps you assess your reasoning. A downloadable workflow job aid and optional application plan support applying these decisions to your own team’s work.