Course overview

Giving Useful Feedback

Learn to give feedback grounded in specific work and reliable evidence. Practice recognizing effective contributions, discussing concerns, examining an employee’s perspective, and agreeing on feasible next steps.

Giving feedback that guides the work

Designed for new and aspiring managers, this course follows a supervisor as he prepares for a feedback conversation, checks his assumptions, and responds to an employee’s explanation. Brief videos and interactive scenarios help you practice describing observed effects, acknowledging effective work, correcting an inaccurate account, and establishing clear follow-up. You’ll receive explanations for your decisions and develop a feedback plan for a real or fictional workplace situation.